17 February, 2017

Sarcasm by Passenger and Indigo's Reply.


A Indigo passenger sarcastically complained about the dealys in flight due to bad planning and tweeted

Well done @IndiGo6E Flight 6E4206! Boarding front row passengers from the back & vice versa! Way to ensure on-time service!



But the airline took it as a compliment and replied
IndiGo ‏@IndiGo6E  Feb15

@ShivAroor Thanks for kind words, Shiv. We wish you a comfortable flight. :)



Later they rectified the tweet by admitting that it was an human error
@ShivAroor Apologies! for the above tweet. It was an human error from our end. We've noted your feedback & will share this with our concerned team.



Nevertheless Twitterati had some funny tweets int his whole conversation. But Indigo also did a great job by admitting their mistake.

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